Please contact us (firstname.lastname@example.org) to speak about wholesale orders.
Standards Manual books are available at our bookstore in Brooklyn, New York. Check the visit page for location and hours of operation.
For US orders, books are delivered within 2–7 business days. Please contact us at email@example.com if you experience a delivery time longer than this. Please allow 10–15 business days for orders outside the US.
Most orders are dispatched with Fedex. We sometimes use other carriers when it makes sense for particular locations.
If your order gets damaged in transit, please contact us (firstname.lastname@example.org) and we will help you get a new book and return the damaged one.
Very few orders get lost, but if you are one of the unlucky ones please contact us (email@example.com) and we’ll help you track down the order or have a new one dispatched.
Our books are all packaged in custom cardboard enclosures. Very few books get damaged in transit.
If you are not happy with your purchase, please contact us at firstname.lastname@example.org. You can return your order to us for a full refund within 14 days of purchase. You will need to pay the return shipping, and once we receive your order in good condition we will issue the refund.